Ever wondered what really goes on behind the scenes at a salon? In this episode of Behind Closed Doors, we sit down with the CEO of Looks Salon to uncover the reality of the beauty industry, from how salons actually operate to the biggest myths people still believe. With a brand that has become a household name in India, we explore the journey of building a top salon chain, the challenges of maintaining quality, and the art of delivering an exceptional customer experience. From handling celebrity clients to revealing unexpected salon secrets, this conversation is filled with hilarious anecdotes, eye-opening insights, and a fresh perspective on what it truly takes to run a successful salon business. Whether you're a beauty enthusiast, an aspiring entrepreneur, or just curious about the industry, this episode has something for everyone. Tune in now and step Behind Closed Doors! 🚪

"It all starts with a dream," and for Samir Srivastav, that dream was to transform the way beauty is perceived in India. With over two decades of experience in the beauty services industry, he recognized the need to introduce and uphold international standards of quality service for clients.

Having held leadership roles such as CEO, Business Head, Executive Vice President, Regional Head, and Country Manager at renowned brands like Jean Claude Biguine Salons, Kaya Skin Clinic, VLCC Health Care Limited, and Marico, Samir has been at the forefront of shaping the industry. Beyond corporate leadership, he played a pivotal role in advancing public-private partnerships in India’s beauty sector by working closely with the National Skill Development Agency for two years.

From witnessing the industry's evolution to actively driving its progress, Samir firmly believes in the immense potential of India's beauty and wellness talent pool. Passionate about innovation and growth, he continues to contribute to the industry, ensuring that beauty services in India reach new heights.

With expertise spanning salon and spa operations, franchise management, training and education in hair and beauty services, retail, B2B wellness, FMCG sales and distribution, and vocational education, Samir Srivastav is committed to redefining excellence in the beauty and salon space.

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